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	<title>Blackboard Vista</title>
	<atom:link href="http://www.et.kent.edu/elearning/bbVista/index.php?feed=rss2" rel="self" type="application/rss+xml" />
	<link>http://www.et.kent.edu/elearning/bbVista</link>
	<description>Kent State University</description>
	<pubDate>Fri, 20 Nov 2009 16:17:54 +0000</pubDate>
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	<language>en</language>
			<item>
		<title>Learn to copy content from one course to other</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=1783</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=1783#comments</comments>
		<pubDate>Wed, 23 Sep 2009 16:53:31 +0000</pubDate>
		<dc:creator>Preeti Palvankar</dc:creator>
		
		<category><![CDATA[Announcements]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=1783</guid>
		<description><![CDATA[Instructors no longer need to complete the online forms to request content be copied from one semester to another. In Vista 8.0, instructors have the ability to copy their own content.  Watch the Movie or Download a PDF to learn how to copy your own content. It is important to note, however, that you get only [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal"><span>Instructors no longer need to complete the online forms to request content be copied from one semester to another. In Vista 8.0, instructors have the ability to copy their own content. <a href="http://www.et.kent.edu/elearning/bbVista/wp-content/uploads/2009/04/inst-copy-content_vista-8.swf"><span> Watch the Movie</span></a></span><span> </span><span>or <a href="http://www.et.kent.edu/elearning/bbVista/wp-content/uploads/2009/04/how-to-copy-a-course-content-in-vista-handout.pdf"><span>Download a PDF</span></a></span><span> </span><span>to learn how to copy your own content. It is important to note, however, that you get only one chance to copy content. Please ensure you have selected the correct course.</span></p>
<p class="MsoNormal">You can also copy pieces of a course. The item you can Export from one course to the other are:  Learning Modules and Assessments. <a title="Click  Here" href="http://www.et.kent.edu/elearning/bbVista/wp-content/uploads/2009/03/content-import-export.pdf">Click Here</a> to view how to Import/Export items from one course to the other.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=1783</wfw:commentRss>
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		<item>
		<title>Courses Available for Spring 2010</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=1554</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=1554#comments</comments>
		<pubDate>Wed, 23 Sep 2009 14:38:35 +0000</pubDate>
		<dc:creator>eabayat1</dc:creator>
		
		<category><![CDATA[Announcements]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=1554</guid>
		<description><![CDATA[Most Spring 2010 course (ending in 201010 ) are available in Vista 8.0 now.Please check and follow the steps below as they apply to you, as soon as possible:
1. Registrars Schedule of Classes: Make certain that your courses are in the &#8220;Registrars Schedule of Classes&#8221;. If your courses are not in the &#8220;Registrars Schedule of [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">Most Spring 2010 course (ending in 201010 ) are available in Vista 8.0 now.Please check and follow the steps below as they apply to you, as soon as possible:</p>
<p>1. <strong>Registrars Schedule of Classes:</strong> Make certain that your courses are in the &#8220;Registrars Schedule of Classes&#8221;. If your courses are not in the &#8220;Registrars Schedule of Classes&#8221;, your department scheduler can add them for you. You can access the Registrars Schedule of Classes through this link: <a href="http://www.registrars.kent.edu/ScheduleOfClasses/" target="_blank">http://www.registrars.kent.edu/ScheduleOfClasses/</a></p>
<p>2. <strong>Login to Vista 8.0:</strong> Go to flashline at <a href="http://www.kent.edu" target="_blank">http://www.kent.edu</a>. After logging in, you can click on the &#8220;My Courses&#8221; tab, and then click on &#8220;Vista Single Sign On&#8221; on the left hand side of the page (under &#8220;Tools &amp; Research). You can also login to Vista 8.0 directly by going to <a href="http://vista8.kent.edu" target="_blank">http://vista8.kent.edu</a> and clicking on &#8220;Kent State University&#8221;</p>
<p>3. <strong>Verify your Courses in Vista:</strong> Check your course list in Vista. If courses are missing, contact your <strong>Department Scheduler</strong> first, and have them set the course correctly in Banner. If they are still missing, and they are in the &#8220;Registrars Schedule of Classes&#8221;, call the <strong>Help Desk</strong>.</p>
<p>4. <strong>Combine:</strong> If you would like to <a href="http://www.et.kent.edu/elearning/bbVista/?page_id=1481">combine courses</a>, please do so as soon as possible. This must be done in advance of the fall semester.</p>
<p>5.<strong>Student Roster:</strong> Check your Grade book (under Teach Tab) as soon as possible. If you do not see all students in the course, notify us at <a href="mailto:vistasupport@kent.edu">vistasupport@kent.edu</a> with Course Name, No. Section no. and CRN(s) asap.</p>
<p>6. <strong>Content:</strong> When a course is accessed in Vista 8.0, by an instructor, the instructor is given an opportunity to copy content from another course in which they are enrolled (as instructor), to their new course. This feature can only be used one time. If for some reason, something went wrong, the course can be reset. To have this reset please call, or email vista support.</p>
<p>7. <strong>Content from Vista 3.0:</strong> (older version): If you would like content to be copied from Vista 3.0 to Vista 8.0 please fill this form as soon as possible: <a href="http://www.et.kent.edu/elearning/bbVista/?page_id=833">Content Migration</a></p>
<p>8. <strong>Have guest students in the course?:</strong> If you have guest students or students from other universities or community that will be taking your course please call the Helpdesk as soon as possible so that their accounts can be created. We will not be able to process your request for guest student accounts.</p>
<p>We encourage you to please take advantage of the <strong>support options available to faculty:</strong></p>
<p><strong>Help Site</strong>: Visit <a href="http://elearning.kent.edu/">http://elearning.kent.edu</a> often, for update, training materials, announcements</p>
<p><strong>Training Opportunities</strong> : Strongly recommend attending <a href="http://www.et.kent.edu/elearning/bbVista/?page_id=1604">training sessions</a> request group/departmental session (at least 5 users) <strong></strong></p>
<p><strong>Call Us</strong> : 330-672-8557 (for Faculty ONLY). If your students are experiencing any issues please have them contact Helpdesk .</p>
<p><strong>Email us</strong>: <a href="mailto:vistasupport@kent.edu">vistasupport@kent.edu</a></p>
<p><strong>Drop-in: </strong>304 Moulton Hall (Mon-Fri, 9:00 AM-5:00 PM) (for Faculty ONLY) <em>IMP: Please be mindful that we can only provide help with Vista related issues. If you need help with basic computer issues, or need help fixing computers, please call the Helpdesk. </em><span id="more-1554"></span><!--more--><!--more--></p>
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			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=1554</wfw:commentRss>
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		<title>FAQ&#8217;s</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=1677</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=1677#comments</comments>
		<pubDate>Wed, 19 Aug 2009 19:40:43 +0000</pubDate>
		<dc:creator>Preeti Palvankar</dc:creator>
		
		<category><![CDATA[Announcements]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=1677</guid>
		<description><![CDATA[What is Blackboard Vista?
Blackboard Vista is Kent State University’s course management system that allows faculty to supplement their on-ground course with online components. It provides a state-of-the-art teaching and learning environment that streamlines course management for faculty, offers capabilities to help improve student outcomes, and creates powerful efficiencies institution-wide.
What are the advantages of Blackboard Vista? [...]]]></description>
			<content:encoded><![CDATA[<p><strong>What is Blackboard Vista?</strong><br />
Blackboard Vista is Kent State University’s course management system that allows faculty to supplement their on-ground course with online components. It provides a state-of-the-art teaching and learning environment that streamlines course management for faculty, offers capabilities to help improve student outcomes, and creates powerful efficiencies institution-wide.</p>
<p><span style="color: #000000;"><strong>What are the advantages of Blackboard Vista?</strong> </span><br />
The new enhancements and features of Blackboard Vista include:</p>
<p><span style="color: #ff9900;">- Upload and provide content to students </span><br />
There is no file type restriction<br />
There is no course size restriction (there is however 500 MB per file upload limit)<br />
Provide access to resources by adding Web links(links to other website or resources)<br />
You can organize your content in Folders or Learning Modules<br />
You can customize the look and feel of you course: You can change the icons, background colors, header and footers, custom layout, custom colors for the course etc.</p>
<p><span style="color: #ff9900;">- Grade book:</span><br />
Easy to manage and secure Grade book: Students only see their own grades</p>
<p><span style="color: #ff9900;">- Communication Tools:</span><br />
Enhanced Discussion Tool with Gradable Discussions<br />
Create Blogs and Journals<br />
Online , printable calendar<br />
Pop-up Announcements<br />
In-built mail tool with option for forwarding emails</p>
<p>- <span style="color: #ff9900;">Assessment and feedback tools:</span><br />
Create online quizzes with many options for questions like multiple choice, paragraph, fill in the blanks, combination etc.<br />
Provide students with Practice tests that they can take as many times<br />
Online Assignment submission dropbox</p>
<p><span style="color: #ff9900;">- Some Other functions:</span><br />
Streamlined Group Management: You can create Group Sign-up Sheets, random groups or selected members groups<br />
You can selectively release content: Hide any content or set dates and times on any content to release it when you want<br />
Copy content from one course to the other- Saves time<br />
Combine multiple sections in to one: All students show up in one grade book and are a part of same shell. You need to upload your materials only once.</p>
<p><strong>How do I request my Blackboard Vista courses?</strong><br />
You do not need to request courses. If you are scheduled to teach a course officially, it will show in your course list in Vista. If in case a course does not show up please contact your department scheduler as soon as possible and have them set up course for Vista (in Banner).</p>
<p><strong>How do I access my Blackboard Vista courses?</strong><br />
You can login to Vista from Flashline&gt; <a href="http://flashline.kent.edu/cp/home/loginf">http://flashline.kent.edu/cp/home/loginf</a> , Click on My Courses and then Click Vista Single Sign-on.</p>
<p><strong>What support is available?</strong></p>
<p>We encourage you to please take advantage of the support options available to faculty:<br />
1. Help Site: Visit <a href="http://elearning.kent.edu">http://elearning.kent.edu</a> often for update, training materials, announcements<br />
2. Training Opportunities : Strongly recommend attending training sessions request group/departmental session (at least 5 users). Go to <a href="http://elearning.kent.edu">http://elearning.kent.edu</a> to register.<br />
3. Call Us : 330-672-8557 (for Faculty ONLY). If your students are experiencing any issues please have them contact Helpdesk.<br />
4. Email us: <a href="mailto:vistasupport@kent.edu">vistasupport@kent.edu</a> (Faculty ONLY)<br />
5. Drop-in :304 Moulton Hall (Mon-Fri, 9:00 AM-5:00 PM) (for Faculty ONLY)</p>
<p><span style="color: #ff0000;">IMP: </span><br />
* Please be mindful that we can only provide help with Vista related issues. If you need help with very basic computer issues or need help fixing computers please contact your department or the Helpdesk.<br />
* If your students need help , they must contact the helpdesk at 2-HELP or <a href="mailto:helpdesk@kent.edu">helpdesk@kent.edu</a><br />
• Why can&#8217;t I login to Vista?<br />
Check to make sure you are able to login to Flashline using the same username and password<br />
Make sure the caps lock is not on<br />
If above does not work contact the Helpdesk at <a href="mailto:helpdesk@kent.edu">helpdesk@kent.edu</a> or 330-672-HELLP.</p>
<p><strong>What do I do if I forget my logon information?</strong><br />
Your logon information for Vista is same as Flashline. If you forgot your flashline username or password, you can contact the Helpdesk at <a href="mailto:helpdesk@kent.edu">helpdesk@kent.edu</a> or 330-672-HELLP.</p>
<p><strong>How do I logout of a Blackboard Vista session?</strong><br />
Look in the top right corner of your Vista page, you will see a logout link.</p>
<p><strong>Who can access courses in Blackboard Vista?</strong><br />
Faculty who are officially scheduled to teach courses<br />
Students who are officially registered for courses<br />
TA’s who are officially listed as teaching assistants for a course<br />
You as an instructor of a course however can add anyone who has a flashline user id (whi ic their @kent.edu email address) to your course.</p>
<p><strong>What computers have access to Blackboard Vista?</strong><br />
As long as you have a computer with good internet connection you will be able to access Vista. We however would recommend highly that you view the Tech Support potion of the website (<a href="http://elearning.kent.edu">http://elearning.kent.edu</a> ) to view the optimum technical requirements like browsers, operating system so that you can avoid issues.</p>
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			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=1677</wfw:commentRss>
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		<title>Update For E-pack Users</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=1515</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=1515#comments</comments>
		<pubDate>Wed, 22 Jul 2009 15:28:35 +0000</pubDate>
		<dc:creator>eabayat1</dc:creator>
		
		<category><![CDATA[Announcements]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=1515</guid>
		<description><![CDATA[Faculty who use or wish to use e-pack with their Vista courses Click Here to see updates and changes in the procedure.
While requesting e-packs from publisher please note that you must request correct version of e-pack. We are using Vista 4.0.
]]></description>
			<content:encoded><![CDATA[<p class="x_MsoNormal">Faculty who use or wish to use e-pack with their Vista courses <a href="http://www.et.kent.edu/elearning/bbVista/?page_id=1519"><span style="text-decoration: underline;"><a href="http://www.et.kent.edu/elearning/bbVista/?page_id=1519&amp;preview=true">Click Here</a></span></a> to see updates and changes in the procedure.</p>
<p class="x_MsoNormal">While requesting e-packs from publisher please note that you must request correct version of e-pack. We are using <span style="text-decoration: underline;"><a href="https://vista8.kent.edu/webct/entryPageIns.dowebct">Vista 4.0.</a></span></p>
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			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=1515</wfw:commentRss>
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		<title>Register for new training sessions</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=890</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=890#comments</comments>
		<pubDate>Sun, 28 Jun 2009 14:38:41 +0000</pubDate>
		<dc:creator>eabayat1</dc:creator>
		
		<category><![CDATA[Feature]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=890</guid>
		<description><![CDATA[Training sessions are now available on variety of topics. The sessions are usually 1-1/2 long , hands on sessions.
View a schedule of workshops by clicking on &#8220;Workshop and Events &#8221; on the right and register as soon as possible. If you have difficulty registering at the site please contact the Helpdesk at 330-672-HELP as soon [...]]]></description>
			<content:encoded><![CDATA[<p>Training sessions are now available on variety of topics. The sessions are usually 1-1/2 long , hands on sessions.</p>
<p>View a schedule of workshops by clicking on &#8220;Workshop and Events &#8221; on the right and register as soon as possible. If you have difficulty registering at the site please contact the Helpdesk at 330-672-HELP as soon as possible.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=890</wfw:commentRss>
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		<item>
		<title>Safari 4 Browser in CE/Vista versions up to 8.0.3</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=1452</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=1452#comments</comments>
		<pubDate>Tue, 16 Jun 2009 13:54:15 +0000</pubDate>
		<dc:creator>eabayat1</dc:creator>
		
		<category><![CDATA[Announcements]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=1452</guid>
		<description><![CDATA[Click Here for a list of issues with the Safari 4 browser in CE/Vista versions up to 8.0.3
]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.et.kent.edu/elearning/bbVista/?page_id=1509">Click Here </a>for a list of issues with the Safari 4 browser in CE/Vista versions up to 8.0.3</p>
]]></content:encoded>
			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=1452</wfw:commentRss>
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		<title>Respondus</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=1353</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=1353#comments</comments>
		<pubDate>Wed, 15 Apr 2009 15:22:21 +0000</pubDate>
		<dc:creator>eabayat1</dc:creator>
		
		<category><![CDATA[Announcements]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=1353</guid>
		<description><![CDATA[If you use Respondus to create and publish quizzes in Vista please Click Here to view the settings you will need to change in order to make sure Respondus is functioning correctly.
]]></description>
			<content:encoded><![CDATA[<p>If you use Respondus to create and publish quizzes in Vista please<strong> </strong><a href="http://www.et.kent.edu/elearning/bbVista/wp-content/uploads/2009/04/changes-in-publishing-respondus-documents-on-blackboard-vista-8.pdf">Click Here </a>to view the settings you will need to change in order to make sure Respondus is functioning correctly.</p>
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			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=1353</wfw:commentRss>
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		<title>Login Blackboard Vista 8.0</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=430</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=430#comments</comments>
		<pubDate>Tue, 24 Mar 2009 12:00:48 +0000</pubDate>
		<dc:creator>eabayat1</dc:creator>
		
		<category><![CDATA[Home page content]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=257</guid>
		<description><![CDATA[
Problems logging in?
Call the Helpdesk at 330-672-HELP (4357) or e-mail helpdesk@kent.edu.
Important: In order to ensure Vista 8.0 runs on your computer, please optimize your browser settings. If you need help, please call the Helpdesk.
]]></description>
			<content:encoded><![CDATA[<div id="attachment_940" class="wp-caption alignleft" style="width: 234px"><a href="http://vista8.kent.edu"><img class="size-full wp-image-940" style="border: 0pt none;" title="loginvista8" src="http://www.et.kent.edu/elearning/bbVista/wp-content/uploads/2009/03/loginvista8.gif" alt="Login to vista 8" width="224" height="42" /></a></dt>
</dl>
</div>
<p style="text-align: left;"><strong>See what&#8217;s new-</strong><br />
To see what the upgraded Vista looks like, <a title="Click Here" href="http://www.et.kent.edu/elearning/bbVista/wp-content/uploads/2009/03/navigation-faculty.swf">click here</a> (requires <a title="Flash Player" href="http://www.adobe.com/">Flash Player</a>). You can also download a <a title="PDF Handout" href="http://www.et.kent.edu/elearning/bbVista/wp-content/uploads/2009/03/bb8-newfeatures.pdf">PDF Handout</a> of new tools and features in Vista 8.0.</p>
<p><strong>Log in to Vista 3.0:</strong><br />
<span style="color: #000000;">Only for Kent State students and faculty who want to view information from courses taught during or prior to Spring Semester 2009.</span></p>
<div class="mceTemp">
<dl id="attachment_1050" class="wp-caption alignnone" style="width: 234px;">
<dt class="wp-caption-dt"><a href="http://vista3.kent.edu"><img class="size-medium wp-image-1050" title="Login to Vista 3.0" src="http://www.et.kent.edu/elearning/bbVista/wp-content/uploads/2009/03/loginvista3.gif" alt="Login to Vista 3.0" width="224" height="42" /></a><p class="wp-caption-text">(For Courses Prior to Summer 2009)</p></div>
<p><strong>Problems logging in?</strong></p>
<p>Call the Helpdesk at 330-672-HELP (4357) or e-mail <a href="mailto:helpdesk@kent.edu">helpdesk@kent.edu</a>.</p>
<p style="margin: 0in 0in 0pt;"><strong>Important:</strong> In order to ensure Vista 8.0 runs on your computer, please optimize your <a title="browser settings" href=" http://www.et.kent.edu/elearning/bbVista/?page_id=827">browser settings</a>. If you need help, please call the Helpdesk.</p>
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			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=430</wfw:commentRss>
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		<title>Faculty: Training options available</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=945</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=945#comments</comments>
		<pubDate>Mon, 23 Mar 2009 15:56:49 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Announcements]]></category>

		<guid isPermaLink="false">http://www.et.kent.edu/elearning/bbVista/?p=945</guid>
		<description><![CDATA[Register for Training: A comprehensive schedule of facilitated learning sessions is available.  We recommend that you attend these sessions to learn what is new in Vista 8.0 and how to navigate in the new environment. Registration is available online.
View Online Training: You can also review our library of online tutorials.
Request Group Training Sessions: Departmental or group training will be available upon [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Register for Training: </strong>A comprehensive schedule of facilitated learning sessions is available.  We recommend that you attend these sessions to learn what is new in Vista 8.0 and how to navigate in the new environment. Registration is available <a title="Click Here" href="http://www.abcsignup.com/view/view_month.aspx?as=55&amp;aid=KENT&amp;wp=137">online</a>.</p>
<p><strong>View Online Training</strong>: You can also review our <a title="library of online tutorials" href="http://www.et.kent.edu/elearning/bbVista/?page_id=811">library of online tutorials</a>.</p>
<p><strong>Request Group Training Sessions</strong>: Departmental or group training will be available upon request. Please complete this <a title="online form" href="http://www.et.kent.edu/elearning/bbVista/?page_id=1046&amp;preview=true">online form</a> to request group training. Please allow us two to three weeks&#8217; notice to accommodate this training.</p>
<p><strong>Drop-in Center:</strong> Faculty can drop in to our office, located in 304 Moulton Hall, for any urgent questions or concerns. We recommend, however, that you e-mail or call us ahead of time to check availibilty so that we can be best prepared to help you.</p>
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			<wfw:commentRss>http://www.et.kent.edu/elearning/bbVista/?feed=rss2&amp;p=945</wfw:commentRss>
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		<title>Contact Information</title>
		<link>http://www.et.kent.edu/elearning/bbVista/?p=847</link>
		<comments>http://www.et.kent.edu/elearning/bbVista/?p=847#comments</comments>
		<pubDate>Wed, 11 Mar 2009 19:06:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[contact info]]></category>

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		<description><![CDATA[Kent State Helpdesk
Phone: 330-672-HELP
E-mail: helpdesk@kent.edu
Hours: 24/7 all year, including holidays 
Vista Support
Phone: 330-672-8557
E-mail: vistasupport@kent.edu
Hours: 8:00 AM-5:00 PM weekdays
 
Feedback Form
]]></description>
			<content:encoded><![CDATA[<p><strong>Kent State Helpdesk</strong><br />
Phone: 330-672-HELP<br />
E-mail: <a href="mailto:helpdesk@kent.edu">helpdesk@kent.edu<br />
</a>Hours: 24/7 all year, including holidays </p>
<p><strong>Vista Support</strong><br />
Phone: 330-672-8557<br />
E-mail: <a href="mailto:vistasupport@kent.edu">vistasupport@kent.edu</a><br />
Hours: 8:00 AM-5:00 PM weekdays</p>
<p> </p>
<p><a href="http://www.et.kent.edu/elearning/bbVista/?page_id=299">Feedback Form</a></p>
]]></content:encoded>
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